Karamba Terms and Conditions

Welcome to Karamba Casino. These terms and conditions govern your use of our website, our games, and all services we provide at Karamba. By creating an account and using Karamba casino online, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

About Our Licence and Operation

Karamba is owned by Karamba Limited and operated by White Hat Gaming Limited under licence. We hold a licence from the UK Gambling Commission (account 52894, licence number 052894-R-329546-007) and are also licensed by the Malta Gaming Authority under licence MGA/B2C/370/2017. We have been serving players since 2005, and we are committed to offering a fair, secure, and transparent gaming environment for everyone who joins Karamba casino uk and our other regulated markets, including Canada, New Zealand, Brazil, Chile, Finland, Norway, and Austria.

Eligibility and Account Registration

To use Karamba, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. When you register for a Karamba casino login, you agree to provide accurate, current, and complete information. We reserve the right to verify your identity at any time, and we require identity and address verification before processing your first withdrawal.

• You may only hold one account with us at any given time.
• You must not create an account on behalf of another person.
• We may suspend or close accounts that provide false or misleading information.
• You are responsible for keeping your Karamba casino login credentials confidential.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, Maestro, PayPal, Skrill, Skrill 1-Tap, Neteller, Paysafecard, Payz, Trustly, TrueLayer, Adyen, Revolut, Klarna, MuchBetter, Jeton, AstroPay, Interac, PIX, Boleto Bancário, and bank transfers, among others. The minimum deposit and minimum withdrawal amount is £10 or €10, depending on your currency. We do not charge any deposit or withdrawal fees.

We operate a closed-loop withdrawal policy, meaning that we return your funds to the same method you used to deposit, wherever possible. Withdrawal limits apply: £5,000 or €5,000 per week and £7,000 or $7,000 per month, though some accounts may not be subject to a weekly cap in GBP. Our maximum win limit is €250,000 per spin or game round. Any winnings exceeding your monthly withdrawal cap will be returned to your account balance, and you will need to submit a new withdrawal request the following month.

Once you submit a withdrawal request, we typically review and approve it within 24-48 hours. After approval, e-wallet withdrawals are usually processed within 12-24 hours, card withdrawals within 2-3 business days, and bank transfers within 3-10 business days.

Bonuses and Promotions

We offer a range of promotions to reward our players, including our welcome bonus, reload offers, and free spin campaigns. Our Karamba casino bonus for new UK players includes a 100% matched first deposit up to £100 plus 20 bonus spins on Big Bass Splash, with a minimum deposit of £10 and no bonus code required. Wagering requirements of 35x apply to the bonus funds, and you must complete them within 30 days. Winnings from your free spins karamba offer are credited as bonus funds, capped at £100, and must be used within 24 hours.

We have also run a wager-free promotion in the UK, where you deposit and wager £20 on slots or Slingo to receive 20 bonus spins on Play'n GO slots, with winnings capped at £20 and spins valid for ten days. Players in Canada may be eligible for a 100% bonus up to C$750 plus 200 extra spins, while our New Zealand offer includes 100% up to NZ$1,000 plus 150 extra spins. In other markets, we provide 100% up to $200 plus 20 extra spins. Please note that deposits made using Skrill or Neteller do not qualify for our welcome bonus.

From time to time, we run additional Karamba bonuses, such as 40 extra spins on Book of Dead, 40 extra spins on Wolf Gold, and 20 extra spins on selected Play'n GO slots. Every karamba promo code or bonus code we issue will come with its own specific terms, which we will communicate clearly before you opt in. We reserve the right to amend, withdraw, or cancel any promotion at our discretion.

Our Games and Providers

We offer over 4,000 games in total, including more than 1,000 karamba slots, 60+ live dealer tables, and 165+ jackpot titles. Our game library is powered by leading studios such as NetEnt, Play'n GO, Pragmatic Play, Games Global, Nolimit City, Blueprint Gaming, Big Time Gaming, Red Tiger, Push Gaming, Hacksaw Gaming, and many more, with 129 providers in total. Our karamba live casino section features Evolution and Ezugi, offering blackjack, roulette, baccarat, poker, dice, bingo, and live game shows.

We provide karamba slot machines, Megaways titles, scratch cards, keno, video poker, crash games, sports betting, eSports betting, and virtual sports. We continuously update our karamba casino games selection to keep our offering fresh and exciting. Please note that we do not currently offer a downloadable karamba casino app; however, our site is fully optimised for mobile browsers, allowing you to enjoy karamba casino mobile and karamba mobile app-style gameplay directly through your device's browser.

Fair Play and Responsible Gambling

We are committed to providing a fair and responsible gaming environment. All our games use certified random number generators, and we work only with licensed and audited providers. We encourage you to set deposit limits, time-outs, or self-exclusion periods through your account settings if you feel your gambling activity needs to be managed. If you believe you may have a gambling problem, we urge you to contact a support organisation in your region.

Customer Support

We provide 24/7 live chat support, along with email assistance and a contact form for any questions regarding your account, our karamba bonuses, or general enquiries. Our support team is available in English, Spanish, Portuguese, Finnish, French, and Norwegian. You can reach us via email at karamba@gamingcustomersupport.com, and we also maintain a detailed FAQ section to help you find quick answers.

Loyalty Programme

We reward our regular players through our loyalty programme, which allows you to track your progress directly within your account area. As you play across our karamba slots, live casino, and other game types, you accumulate progress that may unlock additional perks and rewards over time.

Changes to These Terms

We may update these terms and conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We will notify you of any material changes through our website or via email. Your continued use of Karamba after such changes constitutes your acceptance of the updated terms.

Limitation of Liability

We strive to keep our platform available and functioning correctly at all times; however, we do not guarantee uninterrupted access to our services. We are not liable for any losses arising from technical issues, third-party payment provider delays, or events beyond our reasonable control. Nothing in these terms limits our liability where it would be unlawful to do so.

Governing Law

These terms and conditions are governed by the laws applicable in the jurisdictions where we hold our operating licences. Any disputes arising from your use of Karamba will be resolved in accordance with the applicable regulatory framework of the UK Gambling Commission or the Malta Gaming Authority, depending on your location.

By continuing to use our services, you acknowledge that you have read and accepted these terms in full. If you have any questions about our terms and conditions, our karamba casino bonus code offers, or any other aspect of our platform, please do not hesitate to contact our support team.